Stop losing customer messages
in a sea of tabs
Support tickets in Zendesk. Slack questions in 6 different channels. Customer emails. Intercom chats. You're juggling 12 browser tabs just to stay on top of customer needs. There's a faster way.
⚡️ Faster response times · 🎯 Zero missed messages · ⌨️ Keyboard shortcuts
Faster first response time
Reduction in missed messages
Saved per support agent per day
The cost of context-switching
Customers fall through the cracks
A high-priority Slack DM. An urgent email buried in your inbox. A Zendesk ticket with no reply for 8 hours. You can't see it all at once.
Slow response times hurt retention
Every minute counts. But you're switching between Zendesk, Intercom, Gmail, and Slack. By the time you respond, the customer's already frustrated.
You lose context constantly
A customer emails, then Slacks, then submits a ticket. You're reading the same question in 3 different places, wasting time piecing together the full story.
Can't prioritize effectively
Which message is most urgent? The paying customer in Intercom or the enterprise lead in email? You can't triage when messages are scattered across 5 different apps.
All customer conversations, one inbox
HeyRobyn connects to your support email, Slack workspaces, Intercom, Zendesk, and more — bringing every customer message into a single, prioritized view.
See everything in one place
No more tab chaos. HeyRobyn pulls in messages from Gmail, Slack, Intercom, Zendesk, and your other support tools — sorted by urgency, customer tier, and response time.
- Support tickets, Slack DMs, and emails in one feed
- Auto-sorted by priority and SLA deadlines
- Never miss a high-value customer message
One inbox, all channels
Respond in seconds, not minutes
Respond faster with keyboard shortcuts
Stop switching windows. Use keyboard shortcuts to triage, tag, assign, and respond — right from HeyRobyn's unified view. Cut your average response time in half.
- Reply to any message without leaving the app
- Use saved replies and templates for common questions
- Assign, tag, and snooze with one keystroke
Full customer history at a glance
HeyRobyn shows you all conversations with a customer — across email, Slack, and support tickets — in one timeline. No more digging through 3 different tools to piece together context.
- See all messages from a customer in one thread
- Customer tags, plan tier, and LTV shown inline
- Jump to previous tickets or conversations instantly
Full conversation history, one view
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Common questions
Does HeyRobyn replace Zendesk or Intercom?
No. HeyRobyn is a unified inbox that connects to your existing support tools (Zendesk, Intercom, Slack, Gmail, etc.). It brings all your customer messages into one view so you can triage and respond faster — but your tickets and conversations still live in those original tools.
Can multiple team members use HeyRobyn together?
Yes! Each support agent gets their own HeyRobyn account. You can assign conversations to teammates, see who's working on what, and collaborate on urgent issues — all without leaving the app.
What tools does HeyRobyn integrate with?
Currently: Gmail, Outlook, Slack, and GitHub. Coming soon: Zendesk, Intercom, Front, Help Scout, Linear, and Jira. If you need a specific integration, let us know on the waitlist form!
Is customer data secure and private?
Yes. HeyRobyn uses OAuth to securely connect to your tools — we never see your passwords. All data is encrypted in transit and at rest. We're SOC 2 Type II compliant and GDPR-ready. Your customer data never leaves your control.
